Returns & Exchanges
At RDB, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn items with original tags still attached into the original shipping bag or a secure box of your choice.
- 3.Attach the Label
Download and print the prepaid return shipping label from your email and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.